Parties should pay particular attention to the duration. Under French law, a no-term agreement is deemed to have been concluded for an indeterminate period. It may therefore be terminated at any time by any party, subject to reasonable notice. The service provider may, among other things, provide the customer with the following assurances and guarantees: To survive the termination of the contract, a confidentiality clause should provide that it applies for a specified period after the termination or expiry of the contract. A confidentiality clause may impose confidentiality obligations on the service provider or both parties. The following information is generally excluded from the scope of these confidentiality obligations: when developing and negotiating these clauses, special attention should be paid to the difference between so-called “result”-achieving obligations (for example. B, the obligation to meet a specified budget or deadline) and “best efforts” (for example. (B) the obligation to make the best efforts to meet the budget or deadline). While the violation of a duty to obtain a result given by one party entitles the other party to claim damages for breach, such harm may be more difficult to obtain if the undertaking was one of the best efforts. The services that the service provider should provide to the client can be described by referring to an exposure.
The extent, extent and nature must be clearly defined. Definition of the word ALS The Service Level Agreement, or SLA, is a contract or part of a contract by which a provider IT provider undertakes to provide a set of services to one or more customers. In other words, it`s about… The contract may also authorize the customer to request additional services at any time. In this case, it can be established that in the absence of a specific agreement between the parties regarding these additional services, the additional services are provided and billed in accordance with the general terms of sale of the claimant in force at the time of their service.